Tip for Writers on Mac OS: A Stickies Style Guide

Maintain consistency in your writing with an easy-access style guide.

As I continue work on my 81st book (!), I thought I’d share a tip with other writers working on Macs. This one has to do with creating and maintaining a style guide for your work in progress.

Stickies IconToday, on my blog, An Eclectic Mind, I wrote quite a bit about what a style guide is and why it’s important. I also revealed my personal technique for maintaining a style guide for work in progress — I use Stickies — and explain why it’s a good solution for me.

In this piece I want to briefly discuss how to set up and use Stickies as a style guide. Keep in mind throughout this piece, however, that you can use Stickies to give you easy access to just about any information you might need to be reminded about as you work.

  1. In the Applications folder in in Launchpad (Mac OS X Lion and later only), open the Stickies icon.
  2. StickiesIf you’ve never opened stickies before, you’ll see some default notes with information on using Stickies. You can read these for more information. Then close them and do not save changes. You want to minimize the number of open windows on your Desktop, don’t you?
  3. Choose File > New Note to create a new sticky note window.
  4. My Style GuideResize it so it’s long and narrow, just wide enough to fit the words you’ll add to it.
  5. Reposition it so it’s on the far right (or left, if you prefer) side of your screen.
  6. As you work on your project, add difficult-to-remember words and phrases to it. Be sure to spell/capitalize the words/phrases exactly as you should be writing them. It’s also a good idea to list them in alphabetical order.
  7. If there’s a word or phrase you should never use, add it to the list but use the Fonts panel to format it with strikethrough formatting.
  8. When you are done writing for the day, quit Stickies. Do not close the note before quitting.
  9. When you start work the next day, open Stickies again. The note should reappear just as you left it, all ready to be consulted and updated as needed.

If you’re using Mac OS X Lion and you don’t quit Stickies, it’ll automatically reopen when you restart your computer. If you’re using an earlier version of Mac OS, you can set up Stickies as a Login item so it automatically opens when you start or log into your computer.

Again, you can use this tip for any kind of information you need to consult as you work at your computer. The one thing I wouldn’t put in Stickies is any kind of information that needs to be kept private. I recommend an application such as 1Password for that kind of data so it can be secured.

How do you use Stickies? Share your tips in the comments for this post.

Learn More!

Lion Book CoverWant to know more about Mac OS X Lion and Stickies? Check out my Mac OS X Lion: Visual QuickStart Guide. This 648-page, fully illustrated guide to Lion is available for a great price in print and Kindle versions from Amazon.com.

Ten Lion Tips for Snow Leopard Users: Introduction

What to expect when you step up to Snow Leopard.

Mac OS X Lion Visual QuickStart GuideI’ve just finished work on my latest book, Mac OS X 10.7 Lion: Visual QuickStart Guide, for Peachpit Press. This new edition of my best-selling OS X book is a complete ground-up revision that reorganizes and adds lots of material. I’m very pleased with the way it turned out and I hope you’ll check it out in print, as a Kindle book, or in Apple’s iBookstore.

To help spread the word about the book, Peachpit and I put together a video tentatively titled “Ten Lion Tips for Snow Leopard Users.” (The video will be online soon; when it is, I’ll link to it here.) The idea is to show Snow Leopard users some of the things that have changed from Snow Leopard to Lion. I’m not necessarily talking about new features — I cover the big new features like Mission Control, Launchpad, and Full-Screen Apps in individual videos available from Peachpit Press, where I can really dig in and show how they work. Instead, the “Ten Lion Tips” video concentrates on ten changes that Snow Leopard users may notice right away — the changes that might have them wondering what’s going on.

You can learn more about how Lion will rock Snow Leopard users’ worlds on Peachpit’s Web site in an article I wrote titled “Ten Lion Tips for Snow Leopard Users.” Of course, the ten things covered in the article (and video) aren’t everything you need to know about Lion. It’s just a start.

Lion is a great new version of Mac OS, one with plenty of new features and interface changes to help make you more productive. I dug deeply into Lion while working on my book and was very happy with what I found. I’m excited about Lion and thrilled to be using it on my Macs. I think you’ll feel the same way!

How to Install Raw Camera Update 3.5 without Buying iPhoto ’11 or Aperture

And why you might want to do that.

I recently purchased a Nikon D7000 camera as an upgrade from my nearly 4 year old Nikon D80. (What an upgrade!) It was part of my attempt to improve my photography by using better equipment. Another part of that was shooting in raw and using processing tools like those available in Photoshop to fine-tune my images.

NEF in FinderI shot my first bunch of images last week and was very surprised to find that the raw images, which have Nikon’s .NEF file extension, did not appear with preview images in the Finder (shown here). I also could not use Quick Look, or open the raw images in any application on my Mac.

The reason this surprised me is that I could see, preview, Quick Look, and open the .NEF images created by my Nikon D80.

I did some research and discovered that the raw format is camera specific — a fact I’d kind of known all along — and I set out to find the software update that would allow me to see them. I was rather surprised that I’d missed the update, since I use Software Update and generally install all updates, whether I need them or not. I assumed I’d somehow skipped this particular update.

Raw 3.5 UpdaterI found the Digital Camera Raw Compatibility Update 3.5, which included support for the D7000, on Apple’s Web site, downloaded it, opened the disk image (DMG) file, and started the installation. The splash screen clearly stated that the updater added raw camera compatibility for a handful of new cameras to Aperture 3 and iPhoto ’11. I didn’t have either one of these installed. I don’t own Aperture — I’ve been using Photoshop forever — and I hadn’t yet updated to iPhoto ’11 from iPhoto ’09. But I assumed that an Apple update would add support to Mac OS X 10.6.6, which was installed on my Mac, so at least I’d be able to see previews of NEF images in the Finder.

Can't InstallMy third surprise (if you’re keeping count) came when the installer told me it could not install the software. The message made it clear that I needed to have Aperture 3 or iPhoto 9 (confusingly, this is the version number for iPhoto ’11, not iPhoto ’09) installed to install the update.

I was stuck.

I did more research and discovered an alternative method for viewing previews and using those Nikon D7000 raw images. More on that in another post.

But then I discovered a workaround for the installation problem. Apple offered a free Aperture 3.1 trial on its Web site. Several Twitter friends had recommended Aperture and I was interested in giving it a try. So I downloaded the trial version and installed it.

You can probably guess what’s coming. Because I now had Aperture 3.1 installed, I could also install the Digital Camera Raw Compatibility Update 3.5 software. I ran the installer and it successfully installed on my hard disk.

Quick Look NEFAfter running Aperture once — just to make sure my Mac knew I had it installed — I went back to the Finder folder full of NEF images from my D7000. Still no icon previews, but I think that’s because my Mac expected to open them in Photoshop CS3, which did not support the D7000 NEFs either. But when I selected an image and used Mac OS X’s Quick Look feature (Command-Y), the NEF preview appeared in the Quick Look window.

Oddly, a preview icon also appeared for some (but not all?) of the NEF files in the photos folder on the SD card. I’m not sure why only some of them were affected, but they were the later ones. Maybe they’ll all show up as icons the next time I insert this disk? When I copied the folder to my hard disk, all the NEF files appeared with preview icons.

So I guess I can say that I set out to do what I wanted to do. I can only assume that the support for NEF file icon previews will continue even if I decide not to buy Aperture and remove it from my computer.

Did this help you? Can you add anything to help me or others? Use the comments link or form to speak up. Just don’t attempt to start a Nikon vs. Canon debate; I don’t think that would add any useful information to the discussion.

How to Search Your Mac’s Configuration Files

It’s easier than you might think.

As you work with your Mac, installing and using software, it creates a bunch of configuration files that it stores in various places throughout your computer. Most of these files can be found in the various Library folders, tucked inside their own folders. There are hundreds of these files and every time you install and use some software — even trial software that you later delete — these files are created and hidden away in your system.

These unused files bit me this week when, for some reason, my BlackBerrry refused to sync with iCal and Address Book. The week before, I’d downgraded from Mac OS X 10.6.3 to 10.6.2. (Long story why; I don’t recommend doing this.) To make another long story short, it turns out that the BlackBerry Desktop software had lost track of some of its components. Making the matter worse was that I’d used both the Missing Sync and Pocket Mac in the past and their configuration files and extensions were still lurking about in my system, causing BlackBerry Desktop to choke.

While you can use an application like AppZapper (which I recommend) to uninstall software you no longer use, I’ve discovered that even uninstallers leave files behind. The best way to make sure a software program is completely gone is to search for and manually delete any remaining configuration files.

The trouble is, when you use the Finder’s search box to search for a file, it automatically excludes system files. This is actually a good thing for two reasons (that I can think of):

  • It minimizes search results to match what you’re most likely trying to find (which isn’t usually system files).
  • It prevents novice users from stumbling upon and possibly deleting or modifying system files that are better left alone.

So what do you do? Easy. You tell Mac OS to search the library folder where you expect to find the files.

Here’s an example. I use the program Fission by Rogue Amoeba to edit audio files. I like it; it’s good. But suppose I decided I wanted to stop using it and remove every trace of it from my computer.

I could search my hard disk for files named Fission. The results might look like this:

Search for Fission

But is that all there is? I don’t think so. I’ll open the Library folder in my Home folder and do the same search, but with the Library folder selected. Here are the results:

Fission Search

See the difference? The second search displayed two configuration files and a folder likely containing more related data. (The fourth file in the list is a data file for Yojimbo which I’d likely not want to remove.)

If I were serious about removing all traces of this program from my computer, I’d search not only by the name of the program but all or part of the name of the developer. (Rogue Amoeba is a great example because either word is likely to find just files related to software by that developer.)

You might want to repeat this process for all Library folders — the one on your hard disk’s root directory, the one in the System folder on your hard disk, and the one in any user’s Home folder (if you have access to it).

Performing this exercise for Missing Sync and Pocket Mac files this morning uncovered literally dozens of configuration files scattered all over my hard disk. Deleting them freed up space and prevented the possibility of these files interfering with incompatible software that I currently use.

Need More Information?

Snow Leopard Book CoverYou can find more information about searching your Mac in Mac OS X 10.6 Snow Leopard: Visual QuickStart Guide. Chapter 5 covers the Spotlight search feature in a great deal of detail.

Photoshop CS3 and Mac OS 10.6.3 Potential Problems

Having a problem? This might help.

After updating my Mac to Mac OS 10.6.3, I found that I could not successfully open Photoshop CS3. Although the program would go through what seemed like the entire startup process, it would unexpectedly quit right before it opened a document. There was nothing I could do to prevent this.

Needless to say, I was not a happy camper.

I started troubleshooting with a Google Search. Two pages were particularly helpful:

  • http://discussions.apple.com/thread.jspa?threadID=2382232&tstart=0 This thread on the Apple discussions forum contains 167 answers (so far) to the problem experienced by a user. As with most forums, the posts go off-topic to suggest Photoshop alternatives and attempt to place blame on either Apple or Adobe. If you have the time and patience to wade through the posts, however, you’ll discover several potential fixes.
  • http://kb2.adobe.com/cps/834/cpsid_83499.html This TechNote on Adobe.com gets to the meat of the matter without having to wade through a bunch of off-topic nonsense.

Apparently, the problem concerns all Adobe CS3 products and possibly some other software. It did not affect my copy of InDesign CS4.

Adobe provides three possible solutions. I’ll present them here in the order I think you should tackle them.

Disable Opening with Rosetta

Adobe suggests that you turn off the “Open Using Rosetta” check box in the Info window for Photoshop CS3 (or any other program that might be experiencing the problem. In the Finder, select the application’s icon. Then choose File > Get Info or press Command-I. In the General area of the Info window, turn off the check box labeled Open using Rosetta. Close the Info window. This was not the source of my problem, so I can’t verify whether this will help.

Obtain a New Serial Number

Adobe claims that the problem might have something to do with an invalid serial number registered for the computer. This is most likely to happen if your computer was serviced by Apple, perhaps to replace the logic board or some other major component. Per Adobe:

When launching Adobe CS3 applications on Apple’s Mac OS 10.6.3, the applications crash, or quit unexpectedly. This only occurs on systems where the system serial number is a value with more than 12 characters. This appears to only be the case when the system serial number doesn’t have a valid number, but instead has a value such as “System Serial#”, or “SystemSerialNumb”.

About this MacHow do you find the serial number registered by your computer? The easiest way is to choose Apple > About This Mac to display the About this Mac window for your computer. Click the Version number info right under where it says Mac OS X twice. The Version number will change to the Build number and then to your serial number as it is registered inside the computer.

When I originally read this and checked it against my serial number, I did not think this was my problem. After all, Adobe says it happens with serial numbers “more than 12 characters” in length. Mine was 11 10. And that was my problem. When I had my logic board replaced about a year and a half ago, the Apple genius entered an invalid serial number for the new logic board. He basically left out one character. Something in the Mac OS X 10.6.3 update triggered a serial number validation routine in CS3 products. When it came up with an invalid serial number, it refused to run Photoshop CS3.

The solution is not one you’ll like if you don’t have an Apple store nearby. This morning, I’ll be driving 50 miles to get the correct serial number entered into my Mac by a “genius.”

Revert to Mac OS X 10.6.2 or Earlier

Adobe suggests this as the first alternative. Downgrading operating system software is never something I recommend as a first option. After all, eventually you’ll have to upgrade again. Why not try to fix the problem if you can?

But if you can’t fix the problem any other way, downgrading to Mac OS X 10.6.2 might be the way to go. You can find instructions for downgrading at http://support.apple.com/kb/HT2597.

Are You Having This Problem?

If you’re having this problem, I’d like to hear from you. What software was affected? How did you resolve the problem? Add your comment to this post.

Please limit your comments to this topic. Rants against Apple or Adobe or suggestions on what software is better than Photoshop will not be approved.

Snow Leopard Book Correction: Page 64

Wrong modifier key!

Just found an error in Mac OS X 10.6 Snow Leopard: Visual QuickStart Guide. Not a biggie, but you might want to know about it.

On page 64, the third bullet point under Tips tells you to hold down the Option key to change the Clean Up command to the Clean Up Selection command.

That should be the Command key, not the Option key.

The correction also applies to the caption for Figure 11.

Sorry about that!

Beware of Smith Micro Mac Software

A quick warning to Snow Leopard users.

I just spent the past day and a half working on a 4,000-word article for one of my publishers about ways you can reduce hard disk clutter. (I’ll share the link when the article goes online in about a month.) As part of the article, I checked out two Smith Micro software products: Spring Cleaning 10 and Internet Cleanup 5. I don’t think I’ve ever regretted installing any software as much as I regret installing these two products.

First, I should mention that the process of obtaining a 30-day demo copy of Spring Cleaning 10 requires you to provide a credit card number up front. Although the Web site offers a PayPal option, it simply does not work — and customer service is clueless about the problem. It took me three tries to get the software. In the end, after two hours of frustration, download instructions finally arrived. Even those weren’t clear; I still had to hunt around for the download link.

While I’m not sure which of the two products caused the problems I encountered, I suspect it may have been Internet Cleanup. This software purports to help protect you from malware and spyware. It installs files all over your computer, including files that interact directly with your system files. After installing either it or Spring Cleaning, my Mac began suffering kernel panic crashes every time I shut down.

If you’re not familiar with a kernel panic, it appears as a sweep of darkness over the face of your computer screen, from the top to the bottom. The computer becomes completely unresponsive. A message in four or five languages appears, instructing you to shut down your computer by holding down the power button until the computer stops running. You can then restart. When I restarted, a dialog asked if I wanted to report the problem to Apple. Clicking the Show Details button in that screen displays some gibberish that helps Apple’s tech people understand what went wrong. In every case, the name SmithMicro appeared among the gibberish — proof that the software was causing the problem.

I uninstalled both programs. For Internet Cleanup, I used AppZapper, which appeared to delete all the files. For Spring Cleaning, I used the uninstaller that came with the program. Unfortunately, the kernel panic errors continued to plague my system.

Even a “genius” at the Apple Store was baffled. In the end, he reinstalled Snow Leopard from scratch for me. The problem went away. Two files appeared in an Incompatible Software folder after the reinstallation. Both referred to Smith Micro software.

I’m writing this post to warn users of potential problems. No one wants their computer screwed up so badly that a system software reinstallation is necessary.

I’ve written to the folks at Smith Micro to advise them of my experience. I have not received a response. Customer service did tell me that my credit card would not be charged for the software, which I have since fully deleted. There is no mention of Snow Leopard compatibility — or incompatibility — for either of these products on the Smith Micro Web site.

Mac OS X: Using Your Laptop in “Clamshell Mode”

Using your MacBook or MacBook Pro with the lid closed. Really.

Apple Cinema DisplayAs the prices for large, flat-screen displays continue to fall, many folks are buying one as a second display. About a year ago, I wound up with a 23″ Apple Cinema Display that I’d bought used from a friend who was moving. I installed it in my Phoenix office, with the idea that I’d use it with my laptop — then a 15″ MacBook Pro; now a 13″ MacBook Pro. I connected the display to my Mac and began using it with the laptop’s built-in display, very much as I discuss here.

I soon realized that I really didn’t use the second display because of the awkwardness of “driving” the mouse from one screen to the other. But, at the same time, It made no sense to use the smaller monitor when I could be using the larger one. When I started using a wireless keyboard and mouse with my laptop in my Phoenix office, I realized that I was ready for clamshell mode.

Clamshell mode enables you to use a PowerBook G4, MacBook, MacBook Air, or MacBook Pro with the computer’s lid closed. All you need to have is an external monitor and input devices. The input devices can be wired or wireless. The computer sends all display output to the external monitor and accepts all input from those external input devices. The computer itself just does the CPU stuff.

Clamshell ModeYou can even put the computer aside, out of the way. The photo here gives you an idea of how my office desktop looks with my 13″ MacBook Pro running in clamshell mode, standing in a special stand I bought to keep it out of the way on my rather shallow desk.

There are two ways to enter and exit clamshell mode, depending on whether your input devices are wired or wireless. Let’s take a look at each method.

Wired Input Devices

If you have a wired keyboard and mouse, getting set up with clamshell mode is pretty easy.

  1. Connect the computer to a power adapter — this won’t work on battery power — and, if necessary, turn your computer on.
  2. Plug in your keyboard and mouse.
  3. Connect your external display to your computer and turn it on.
  4. When the desktop appear on the external display, close the computer’s lid.
  5. If the computer goes to sleep — which is likely — wake it by touching any key on the keyboard.

You can now use the computer with the external keyboard, mouse, and display.

Wireless Input Devices

In my particular setup, I have a Bluetooth Apple keyboard and a wireless (but not Bluetooth) Logitech mouse. The instructions I follow are similar to the wired input devices instructions. The key is to pair any Bluetooth devices before starting clamshell mode.

  1. Connect the computer to a power adapter — this won’t work on battery power — and, if necessary, turn your computer on.
  2. Make sure Bluetooth is turned on.
  3. Pair and connect your computer with your keyboard and mouse and confirm that they work.
  4. Advanced Bluetooth OptionsIn the Advanced settings of the Bluetooth System Preferences pane, make sure the Allow Bluetooth Devices to Wake this Computer.
  5. Connect your external display to your computer and turn it on.
  6. When the desktop appear on the external display, close the computer’s lid.
  7. If the computer goes to sleep — which is likely — wake it by touching any key on the keyboard.

In my case, because my mouse is not Bluetooth, I had to connect the mouse’s USB wireless adapter to my monitor (which has USB ports) or computer and turn the mouse on.

Watch the Video

If you’re a visual kind of person and want to see the process in action, watch this video, which I shot with my Flip camera. We’re not talking Academy Award material here, folks, but it does show you how it works — at least for me.

When You’re Finished with Clamshell Mode

Eventually, you’ll want to start using your computer the usual way, with its own built-in display. Here’s how you do it:

  1. Put the computer to sleep. (This step might not be necessary; it depends on the computer model and display. Experiment with your system.)
  2. Disconnect the display.
  3. Wake your computer to use it.

Need More Information?

Snow Leopard Book CoverYou can find more information about using monitors and Bluetooth devices with Mac OS X 10.6 Snow Leopard in Mac OS X 10.6 Snow Leopard: Visual QuickStart Guide.

You can find Apple’s instructions for using clamshell mode here. That document will be revised as procedures change.

Office 2008 Installer Needs Rosetta? Duh-oh!

Just something idiotic I wanted to share.

I rolled off a book project with a tight deadline right into a video project with an even tighter deadline, so I don’t really have time to blog, share new articles here, or even tweet. But I did run across this the other day while I was installing Microsoft Office 2008 on my 13-inch iMac running Snow Leopard:

Office Installer Needs Rosetta

Yes, the Office 2008 installer requires Rosetta to run. Office 2008 doesn’t need Rosetta. Just the installer does.

Hello? Microsoft? You want to make your installer compatible with current hardware and software?

Snow Leopard: Incompatible Software

How Snow Leopard yells you and what you should do.

One of the drawbacks of updating to any new operating system — be it the latest version of Mac OS or Windows — is the risk that some of your older software might not be compatible. But it makes sense: as your system software is updated to add more features and take advantage of the power and capabilities of more modern computer hardware, software applications that are not updated along with it may simply cease functioning. This is probably the best argument for updating all of the software you rely on regularly.

When you install Mac OS X 10.6 Snow Leopard on your Mac, it automatically reviews the software installed on your computer. At the very end of the installation process, it notifies you of incompatibilities it found with a dialog like this:

Incompatibilities Found

Incompatible SoftwareClicking the More Info button displays a dialog with details about which software is incompatible and what the Snow Leopard installer did with it. In this example, Snow Leopard won’t work with my Palm Sync software. That’s okay with me because I no longer use a Palm (I have a BlackBerry now), which is why I never bothered to update the Palm Sync software. By moving it to the Incompatible Software folder it created, the Snow Leopard installer made it easy for me to simply delete it from my hard disk.

If, however, I still used and needed that software, I’d be researching Snow Leopard-compatible updates for it. If the software was still supported by its developer, I’d likely find one, install it, and be able to use it with Snow Leopard.

The dialog shown here includes a link that you should definitely follow if you either see this dialog or before you update to Snow Leopard if you believe some of your older software may not be compatible. The link is to a Knowledge Base article titled “Mac OS X v10.6: About incompatible software.” It includes a known list of incompatible software, as well as links to the developer sites to get updates.

How this Affects Me

I use one old piece of hardware — a 10-year-old HP LaserJet 2100TN printer — and one old, unsupported piece of software — ecto — on a regular basis. The HP printer required some reconfiguration to get working, as I wrote about here. But in all honesty, I was prepared to replace it if I couldn’t get it to work — I don’t think it’s reasonable to expect a piece of computer hardware to last that long and I consider myself lucky that it has. ecto, which is the software I use daily to compose blog entries offline, hasn’t been updated in at least two years. Its developer handed it off to another developer who has pretty much abandoned it. With the release of Snow Leopard, it has begun to show some minor compatibility problems. Although it’s still functional now, I’m beginning to think of its replacement; I seriously doubt that it’ll be updated or continue to work with future versions of Mac OS.

But that’s just the way it is. If you want to move forward, you have to move everything forward.

While I realize that there has been a great deal of whining from some Mac OS users about Snow Leopard incompatibilities, I don’t think the problem is as serious as some might want you to believe. If application software is regularly updated and supported by its developer, it’s likely to be Snow Leopard compatible either now or by the end of October 2009. (Remember, Snow Leopard was originally slated for release in September, so its early release caught a lot of developers by surprise.) It’s really not fair to expect Apple to find and test its operating system software with every Mac OS application developed in during the past 10 years. It’s the developer’s job to make its software compatible with new hardware and operating system software. This is probably the best reason to avoid software developed by fly-by-night developers who might not be around when system software updates are released.

If you do have older software that’s no longer support and is “mission critical” to your work or organization, the answer is simple: don’t upgrade your hardware or system software. If it works on whatever setup you currently have, just stick with that until you can find an alternative solution.

It’s in the Book!

Snow Leopard Book CoverYou can find more information about using application software with Mac OS X 10.6 Snow Leopard in Mac OS X 10.6 Snow Leopard: Visual QuickStart Guide.:

  • Application Basics is covered in Chapter 10, pages 183-208.
  • TextEdit is covered in Chapter 11, pages 209-232.
  • Internet Applications are covered in Chapter19, pages 405-444.
  • Mac OS Utilities is covered in Chapter 24, pages 569-594.

Repair Your Hard Disk with Disk First Aid

How to launch Disk Utility so you can use its First Aid features on your internal hard disk.

Note: This article is an update of one I wrote way back when Mac OS X 10.3 Panther was released. The instructions here apply to Mac OS X 10.5 Leopard and Mac OS X 10.6 Snow Leopard and will likely apply to most future versions of Mac OS.

Disk Utility IconMac OS X includes a utility called Disk Utility, which can be found in the Utilities folder inside your Applications folder. This program offers features for verifying and repairing permissions and disks, erasing and partitioning volumes, creating and working with disk images, and using RAID.

Disk First Aid

Of this bunch, the First Aid features of Disk Utility are something you might want to check out if you haven’t already. I like to use this feature to clean up file permissions and repair minor directory damage on my hard disks on a regular basis. The trouble is, to use the disk repair features on your startup disk, you can’t start up from that disk or run the software from that disk.

And therein lies the problem: how do you repair your hard disk with Disk Utility if you can’t access the repair feature when you start it from your hard disk?

The answer is on your Mac OS X installation DVD. That disc, which includes the Disk Utility software, can be used to start your computer.

Those of you who have above average knowledge of the installation discs may be scratching your heads. You know that when you start a computer with a Mac OS X installation disc, the Installer application automatically runs. When you use the Installer’s Quit Installer command, the Finder does not appear. Instead, the installer tells you it will restart your computer. So how do you launch Disk Utility?

I’ll tell you.

First of all, you know how to restart your computer from a bootable DVD, right? Insert the DVD and then do one of the following:

  • Use the Startup Disk pane of the System Preferences application to identify the disc as your startup disk.
  • Restart your computer with the Option key held down, select the DVD when the startup disk icons appear, and press Return.
  • Restart your computer with the C key held down.

Wait for your computer to restart from the DVD. Then:

  1. In the first dialog that appears, select your language and click the forward arrow button.
  2. Wait while the installer prepares the installation. Don’t worry; it’s not changing anything on your hard disk.
  3. When the menu bar appears, choose Utilities > Disk Utility.

Disk Utility opens. You can then use its First Air features on your internal hard disk.

When you’re finished:

  1. Choose Disk Utility > Quit Disk Utility or press Command-Q to quit.
  2. When the installer appears, choose Utilities > Startup Disk.
  3. When Startup Disk appears, select your hard disk icon and click Restart.
  4. Click Restart in the confirmation dialog that appears.

Your computer restarts from your hard disk.

It’s in the Book!

Snow Leopard Book CoverYou can find more information about hard disks and using Disk Utility with Mac OS X 10.6 Snow Leopard in Mac OS X 10.6 Snow Leopard: Visual QuickStart Guide.:

  • Storage Media is covered in Chapter 6, pages 97-126.
  • Mac OS Utilities is covered in Chapter 24, pages 569-594.

Switching to the Mini Player in iTunes 9

Don’t you hate it when they change the way something works?

I updated to iTunes 9 while on the road. This afternoon, as I prepare to get some work done in my hotel room, I fired up iTunes on my MacBook Pro for a little background music. I only have about 900 songs on this computer, but that’s enough to keep me satisfied while I work.

I started up iTunes, clicked OK when it told me it couldn’t connect to the iTunes Store, and started up the music. I then clicked on the zoom button in the title bar to get the mini player window.

But the window zoomed, like any other window. No mini player window.

iTunes Mini Player

In iTunes, clicking the green zoom button always toggled the window between a regular iTunes window and the mini player. For years. I clicked it about six times, thinking I was missing something. I wasn’t.

The yellow minimize button didn’t display it either. No big surprise there. I didn’t bother clicking the red close button.

I then spent the next three minutes hunting down the setting that would get me the mini player window. I checked the obvious places — well, obvious to me, anyway — including the Window menu and preferences. I finally found it and its shortcut key listed under the view menu: Switch to Mini Player or Shift-Command-M.

Problem solved.

But don’t you hate it when they change the way things work?

September 22, 2009 Update: I don’t know if it’s my imagination or not, but with the release of the iTunes 9.0.1 update, this “problem” seems to have gone away. The green zoom button now works just like it used to. That’s got me wondering: did Apple “fix” it because they realized it was “broken” or did they change it back because so many people were whining about it?

Mac OS: Ejecting a Disc So You Can Start from Another

Eject a disc so you can insert the disc you want to start from.

Here’s the scenario:

You want to install Snow Leopard on your Mac but, for whatever reason, there’s a bootable CD or DVD in your computer’s optical drive. If you hold down C while starting up, it’ll boot from that disc. If you don’t hold down anything while starting up, it’ll boot from whatever disk it last started from or the disk set in the Startup Disk preferences pane. If you repeatedly press the Eject Media key while starting up, it may or may not eject the disc you don’t want to start from — in any case, it’ll likely start before you can insert the correct disc.

Sound far-fetched? It isn’t. It happened to me the other day.

My iMac’s hard disk was feeling ill and simply wouldn’t boot. I’d last started it with my old Leopard install disc inserted. When I got my Snow Leopard Install disc, I decided to run its Disk Utility First Aid routine on the sickly hard disk. Trouble was, I’d shut down the computer with the Leopard disc inserted.

Here’s how to eject a disc so you can insert another disc for startup. (The “screenshots” here were created with my digital camera, since it’s impossible to create a screenshot from within Mac OS X before the computer has completed its startup process.)

  1. Hold down the Option key while starting your Mac. Keep the key held down until a screen with startup disk icons appears.
    Fig1
  2. Click the icon for the disc you want to eject to select it.
  3. Press the Eject Media button on the keyboard. The disk comes out and its icon disappears from the screen.
    Fig2
  4. Insert the disc you want to start from. Its icon appears onscreen.
    Fig3
  5. Click the disc icon to select it.
  6. Press Return. The computer completes the startup process, using the disc you selected.

As you may already know (or should have realized after reading this), if you hold down the Option key at startup, you can choose your startup disk on the fly. You might find this useful if, for some reason, you have multiple bootable disks on your computer.

It’s in the Book!

Snow Leopard Book CoverYou can find more information about hard disks and using Disk Utility with Mac OS X 10.6 Snow Leopard in Mac OS X 10.6 Snow Leopard: Visual QuickStart Guide.:

  • Storage Media is covered in Chapter 6, pages 97-126.
  • Mac OS Utilities is covered in Chapter 24, pages 569-594.

Snow Leopard: Five Tips in Five Days

On Peachpit.com.

Snow Leopard Book CoverIn the crazy days before the release of Snow Leopard, Peachpit asked me to pull five Snow Leopard tips from Mac OS X 10.6 Snow Leopard: Visual QuickStart Guide for release on their Web site over a five day period. The tips began appearing on August 31 and they’re now all available.

Here are links for your convenience:

Using an HP LaserJet 2100TN with Snow Leopard

When Mac OS can’t connect to the printer.

Snow Leopard is the first version of Mac OS that doesn’t support AppleTalk. While that shouldn’t be an issue for most folks, if you’re like me and have an ancient printer that uses Ethernet and AppleTalk to connect to your computer, you might have a problem.

With me, the printer is an HP LaserJet 2100TN manufactured in 1999. Yes, I’m using 10-year-old laser printer. It works fine — or at least it did on all versions of Mac OS through Leopard. But when I upgraded to Snow Leopard the other day, my Mac suddenly couldn’t see the printer.

I’ve been wanting a duplex laser printer for some time now, and I simply haven’t been able to justify the cost. With this sudden incompatibility issue, it looked like I had a good excuse to buy a new printer. But what to do with the old one? My husband is very happy with my previous printer, an HP LaserJet 4MP. And wouldn’t it be better if I could just get it to work?

So I went online. I soon discovered that the good folks at HP have written a support article all about using HP printers with Snow Leopard. I highly recommend reading this article if you’re having any trouble at all connecting an HP laser printer to your Mac under Snow Leopard. It provides steps that I will not duplicate here.

I read the article carefully. It told me two things:

  • My HP LaserJet 2100TN should work with Snow Leopard, even though AppleTalk was no longer an option. It provided complete instructions for connecting.
  • My HP Color LaserJet 2600n would not work with Snow Leopard.

Wow. Was this screwed up. You see, when I couldn’t get the 2100TN to work, I reinstalled the drivers for my 2600n (from the HP Web site) and successfully set it up. So HP was wrong: it would work with Snow Leopard. And no matter how many times I tried to follow the instructions for setting up my LaserJet 2100TN, I was unable to get it to work.

Now the 2100TN is a network printer that uses Enternet connected to a JetDirect device that’s installed on the side of the machine. I recalled having a problem with setup years ago, when I had a static IP address. Back then, I’d had to manually assign an IP address to the printer to get it to work. I really don’t recall why or how I did this, but since it continued to work despite many connection changes, I didn’t change anything.

I pressed the only two buttons on top of the machine simultaneously to get two pages of self-test and configuration information. It told me my IP address was the unlikely 65.101.62.77. I tried repeatedly to use this information with setup, but could not successfully print. Perhaps I had to go back to the default settings?

I found this article on PrinterTechs.com that explained how to do a factory reset of just about any HP LaserJet printer, including mine. I followed the instructions. Then I printed another configuration sheet. Now my IP address was the even more unlikely 0.0.0.0. Of course, this wouldn’t work either.

I powered down the printer, waited a minute or two, and turned it on again. I printed another configuration sheet. Now my IP address was 192.0.0.192. Ah, now we were getting somewhere. But when I used that address, it still wouldn’t work.

I opened the Network preferences pane and saw that Ethernet had a self-assigned IP address. I chose Using DHCP with manual address from the Configure IPv4 pop-up menu and entered 192.0.0.191 (why not?) in the IP address field. I clicked Apply. Then I tried to add the printer again. This time it connected. And when I went back to the Network preferences pane, it showed that Ethernet was connected.

Ethernet Connection

I tried to print and succeeded.

Is this the “right” way to fix this problem? Who knows? All I know is that it works. And you know what they say: if it ain’t broke, don’t fix it.

So it looks like I won’t be buying a new duplex printer after all. I just don’t need it.

And, for the record, the configuration page also told me that I’d printed 35,200 pages during the 10 or so years I’ve had the printer. Sadly, that number was reset along with the IP address.

It’s in the Book!

Snow Leopard Book CoverYou can find more information about setting up printers for use with Mac OS X 10.6 Snow Leopard in Mac OS X 10.6 Snow Leopard: Visual QuickStart Guide.:

  • Printing & Faxing is covered in Chapter 17, pages 361-388.
  • Networking is covered in Chapter 20, pages 445-486.

Snow Leopard and Rosetta

What you need to know.

Have you upgraded to Lion? Then you probably want to read this instead.

Yes, most older Mac OS applications are compatible with Snow Leopard. But perhaps not the way Snow Leopard is normally installed. It might need Rosetta.

Who?

Simply put, Rosetta is a special part of Mac OS that enables older software to run on newer Macs with Snow Leopard. Trouble is, Rosetta isn’t installed as part of a standard Mac OS installation. Instead, your Mac offers to install it for you the first time you need it.

So today, when I opened Quicken 2007 for the first time after upgrading to Mac OS X 10.6 Snow Leopard, I saw the following dialog:

Install Rosetta?

The options are pretty straightforward:

  • Not Now doesn’t install Rosetta. That means you can’t open the program that needed it — in my case, Quicken.
  • Install uses your Internet connection (you do have one, don’t you?) to download Rosetta from Apple’s server. It then installs Rosetta on your Mac. You’ll see a dialog like this while it works:
    Installing Rosetta

Once Rosetta is installed, try opening the application again. It should work.

I can’t think of any reason not to install Rosetta.

I can think of plenty of reasons to keep your software updated. The first reason is that you can avoid having to install additional software like Rosetta for compatibility. Unfortunately, a newer version of Quicken simply isn’t available. Yet.

If you know you need to install Rosetta, you can avoid this whole process by installing it when installing Snow Leopard. You do this by customizing the installation; no Internet connection is required:

Custom Snow Leopard Installation

It’s in the Book!

Snow Leopard Book CoverYou can find more information about installing Mac OS X 10.6 Snow Leopard, including how to customize an installation in Mac OS X 10.6 Snow Leopard: Visual QuickStart Guide.

Installing Mac OS X 10.6 is covered on pages 2-5.

Why I Can’t Just Enjoy My New 13-inch MacBook Pro

It really is a business expense.

13" MacBook ProLast week, I finally broke down and ordered a new MacBook Pro. I’d been wanting a computer like the 13″ MacBook for a while, but what I really wanted was a Mac netbook. When Apple unveiled the 13″ MacBook Pro at the Apple Worldwide Developer’s Conference earlier this month, I finally stopped denying the truth: that there would be no Mac netbook in my immediate future. Instead, I saw the new 13″ MacBook Pro as a reward for my patience. Not only did it have more features than the MacBook I’d been looking at, but it would cost less money.

Apple also announced some new features in Snow Leopard. While I’m not prepared (because of NDA stuff) to write publicly about Snow Leopard, I am in the middle of a revision to my Mac OS Visual QuickStart Guide for Mac OS X 10.6 Snow Leopard. One of the hurdles I was facing was not being able to show and discuss features of Mac OS X that work on the new MacBooks. About two years ago, I bought a 15-inch MacBook Pro to use as my “test mule” for writing about Leopard. That computer simply doesn’t have the bells and whistles of the newer models I need to write about.

It looked as if I’d have to buy a new MacBook Pro so I could write about it for my book.

This is both good and bad:

  • Good because having to buy a new computer for work means I can deduct the cost of it from my taxes. (I use my computers for all of my various business endeavors — I don’t play games on my computers. If I’m not working, I’m out having fun somewhere or sleeping.) And let’s face it: it’s always nice to have a computer with the latest technology.
  • Bad because having to buy a new computer means having to come up with the money to pay for it. Just because I can deduct it as a business expense doesn’t mean it’s free. (So many people don’t understand this simple fact: you still have to pay for business expenses; it’s just like being able to buy them at a discount equal to your tax bracket percentage.) In this case, the final price tag came to just under $2K. Ouch.

It’s also bad because I never seem able to buy a new computer and just enjoy it like a normal person.

Believe it or not, this is my first “unboxing” video. Let’s just say it doesn’t completely suck. The weird noises you hear in the background are coming from Alex the Bird.

Most folks buy a computer, open the box, fire it up, and start exploring. I, on the other hand, buy a computer, open the box, fire it up, erase the hard disk, and install beta operating system software on it. I then get to spend several weeks exploring the minutiae of the operating system’s elements, including every single window and dialog that might appear to the average user. I take screen shots of everything I see and write about it in an unbelievable level of detail.

So right now, as I type this, I’m waiting for the Developer Preview of Snow Leopard to install on my brand new, just-out-of-the-box 13″ MacBook Pro’s freshly erased hard disk. I’ll put some sample files on it, set it down on my workspace table beside my 24-inch iMac, get them talking to each other via AirPort network, and start exploring the current topic I’m writing about, which is the Dashboard and Widgets. I’ll put my old 15-inch MacBook Pro away in its case and set it atop the Dell laptop I’ve also brought along with me this summer to revise another book for another publisher.

When I get back to Arizona, if I’m not too busy doing other things, I’ll use the discs that came with the 13″ MacBook Pro to restore it to its factory hard drive configuration. Then maybe — just maybe — I’ll put it back in the box and have a reopening, trying my best to pretend it’s brand new again.

Back it Up or Lose It

What’s your backup strategy?

This morning, on Twitter, I read a tweet from one of the folks I follow, @SeeTTL :

RT @JCDean: PSA: Please back up your computer! My wife just went to console a friend who may have lost EVERY pic of her kids.

This sad story really hit home with me. No, not because I have kids. And not because I’ve lost the contents of a hard drive forever — despite the fact that I’ve suffered three total hard disk crashes since 1989. But because I could imagine how badly I’d feel if I’d trusted my hard disk to hold the only copies of all my photos.

As a computer user, the data you create is the only thing that can’t be replaced when lost. I’m talking about photos, diaries, accounting records, address books, original manuscripts, and more. Sure, a lot of this stuff can be recreated with some effort, but some of it can’t. Like all those photos.

The only way to protect this data from loss is to create reliable backups and, whenever possible, store them offsite, away from the computer.

Mac users have a few options for automated backups:

  • Time Machine is truly transparent. It goes to work in the background to faithfully duplicate what it finds on your hard disk. You can use it with its default settings or customize settings to limit what’s backed up. All you need is an attached hard disk or Time Machine-compatible network disk. Time Machine does the rest. Best of all, it will even keep copies of stuff you deleted by accident — at least for a while — so you can get it back. With external hard disk prices so low right now and Time Machine free with Leopard, why not take advantage of it?
  • Backup is backup software that comes with Mac OS X. It’s highly configurable and can be used to back up to a hard disk, optical media such as CDs or DVDs, and a MobileMe account. This last option is probably the best because it automates off-site storage. I wrote about using Backup in “Save Yourself (and Your Data) with .Mac Backup,” which I wrote for Peachpit.com in 2006. It might be dated, but I’m sure you’ll find some good tidbits of information there.
  • iDisk SynciDisk is part of a MobileMe account. You might not think of it as a backup solution, but it can be. First, you can simply drag and drop the things you want to back up to your iDisk to copy it to your MobileMe storage space. That’s an offline storage solution for you. But what you might find easier is to enable iDisk syncing so a copy of your iDisk space is available on your computer’s desktop. Then simply store data in it. The data is automatically copied to your iDisk space on MobileMe when synced. Not only that, but if you more than one Mac, all of them can share the same iDisk. That means the documents you copy there are available with you on all of your computers.
  • Third party backup solutions are also available to you. There are quite a few out there and I’ll be the first to admit that I’m not up to speed on them. I haven’t needed them. I have a very good backup strategy without them.
  • Fetch and iCal can also be used together to create an automated offsite backup solution. I wrote about that in ““Creating an Automated Backup Plan with Fetch and iCal”,” in 2007.

CDs and DVDs can always be used to back up data to. This is what some people seem to forget. And it’s what probably could have saved the woman referenced above a lot of grief.

Last week, I wrote a blog post for my personal blog that outlined my workflow for geotagging images. In it, I included Step 4: Backup. That’s the step where I copy all of my images from my hard disk to a CD or DVD before erasing the camera’s data card. I have dozens of these discs, nicely labeled, in my office. I’d be smarter to have them offsite. But at least I have them. Anyone who makes a lot of digital images and does not perform this step is looking for trouble. Don’t say a hard disk crash won’t happen to you. It will. It’s just a matter of time.

Heck, it happened to me three times already.

My Geotagging Workflow

How I add GPS coordinates to my photos.

A while back, I decided I wanted to include the GPS coordinates in the EXIF data for my photos. Because my cameras (a Nikon D80 and a Nikon CoolPix something-or-other) don’t have built-in GPS features or communicate via bluetooth (or any other method) with a GPS, I have to manually attach the GPS coordinates to the photos.

I say manually, but I do this with software that automates the process. (I’m not a complete idiot.) Still, there’s a slightly convoluted workflow to get this all together. I thought I’d outline it here for two reasons:

  • Some blog readers might be genuinely interested. I’m not the only photo-snapping geek around.
  • By documenting this, I can look back, years from now, and see yet another example of how technology changes to make things easier and how I solved a “problem.”

So here’s the workflow rundown. I skipped the nitty gritty details to keep it short. (I read somewhere that people don’t like to read long blog posts.)

Step 1: Acquire the Photos

GlobalSat BT-335Bluetooth GPS w/ ChargersWhen I go out to do photography, I take minimal equipment. I don’t like to carry a bunch of stuff. But one of the things I do take with me (other than my camera) is a GPS data logger. I bought a GlobalSat BT-335 Bluetooth GPS Data Logger. I made my choice after lots of research, including this excellent review on bioneural.net. Three things sold me:

  • Price. It’s $69.95 on Amazon.com.
  • Size. It’s small and lightweight.
  • Connectivity. It’s Bluetooth, so I don’t have to deal with cables. (I hate cables.)

As an added bonus, when paired with my MacBook Pro, it puts live GPS data on my computer. Which is kind of cool, even though I currently have no use for this capability.

I’m not saying you should go out and buy this. I’m just saying that I did and I’m very satisfied. And while I certainly welcome comments that suggest other models, my choice has been made, so please don’t try to sell me on your solution.

A GPS data logger like the BT-335 does one thing, and it does it well. It keeps track of where you’ve been by recording GPS coordinates and corresponding times. It stores all this data inside itself with virtually no user interface. I attach it with a wrist strap I bought at a camera store to my camera’s shoulder strap. Before I start shooting photos, I turn it on and it does its thing. I basically forget all about it.

So when I go out to do photography, I turn on my GPS data logger and use my camera to take pictures. Pretty simply stuff, no?

It’s important to note here that the time on my camera must be right — at least within 10-20 seconds (if I’m on the move) or 1 to 2 minutes (if I’m moving more slowly). I check it against my computer’s clock (which is set by atomic clock) and adjust it a few times a year. The GPS data logger gets its date/time information from the GPS satellites.

Step 2: Get the Data and Photos on the Computer

The next step is to get all of the GPS data and the photos onto my computer.

LoadMyTracksAlthough GlobalSat has a perfectly fine utility for getting the data off its unit and onto a Mac, I use the freeware application, Load My Tracks. I tell it I’m using a GlobalSat DG-100 and because the unit is paired to my computer, it finds it. I can then download tracks into either GPX (which I need) or KML format. I download both — heck, why not? — into the folder where I’ll soon be downloading the photos. I then erase the data logger so I don’t have extra track points in it the next time I use it.

Next, I use a card reader with Image Capture, which comes with Mac OS X, to download all photos from my camera into the folder where I saved the track logs. They don’t have to be in the same folder, but I like it that way. Nice and neat. And it makes it easy to back up the logs with the photos.

Now I’ve got the GPS data and photos on my computer.

Step 3: Match GPS Coordinates to Photos

Next, I launch GPSPhotoLinker, another freeware application. I use the Load Tracks button to load up the GPX data file for the photo shoot. Then I use the Load Photos button to load all the photos I took during the shoot. I go into batch mode, which has my settings saved from the last session, and click Batch Save to Photos.

GPSPhotoLinker uses my settings and the data to write the GPS coordinates, including altitude, to each photo. It displays a progress bar as it works. When it’s done, the Latitude and Longitude for each photo appears in the appropriate columns in the list of photos. Here’s what it looks like while it’s working. (Yes, I took pictures of very big, red rocks.)

GPSPhotoLinker In Action

As for the big, red rocks, you can find them here. (But it seems to be off by a 10-20 feet; maybe it’s time to adjust the camera time again.)

Step 4: Backup

After losing a hard disk for the third time two years ago, I have become fanatical about backing up my data. After importing photos and linking the GPS data to them, I burn them onto a CD or DVD (depending on the capacity needed). When the burn is done, I check the CD or DVD to make sure it functions properly. Then I apply a label with the date and some descriptive information and file the CD or DVD in a box with a bunch of others.

I format the memory card for my camera in my camera to clear it out completely.

I then feel good about deleting photos off my hard disk, adding them to iPhoto, or modifying them in Photoshop or some other image editing too.

Sounds Like a Lot of Work?

It really isn’t a lot of work. It’s a whole workflow thing. Do it enough times and you can do it quickly. Steps 2 through 4 take about 15 minutes from start to finish.

That’s my flow for geotagging. What’s yours? Got a camera with a GPS or GPS connectivity built in? Please do brag about it by adding a comment here. I’d love to learn more.

Welcome to Macintosh

A movie review.

Welcome to MacintoshThe other night, I watched Welcome to Macintosh, a new documentary by filmmakers Robert Baca and Josh RIzzo.

Here’s the review I just entered on Netflix, where I gave it 3 out of 5 stars:

I’m one of the “Mac faithful” and have been for years. I found this documentary mildly interesting — especially parts discussing trivia, such as how startup tones came about. In general, however, I found it to be a rather amateurish production, with far too much time spent on various collections of old Macs. The cutaway scenes with Mac models decorating the landscape was reminiscent of the “How It’s Made” television series and rather silly. I would like to have seen more interviews with Mac users, movers, and shakers, as well as some of those old Macs running some of the software from the early days.

This movie will appeal to any Mac fan interested in Apple’s history. But Apple haters will hate this movie; it comes across as real Apple “fanboy” material.

You can read another take on the movie from its premier on the Unofficial Apple Weblog: “TUAW On Scene: from the premiere of Welcome to Macintosh.”